What does the Seagate Rescue Plan Cover?
The Seagate Rescue Plan provides the Data Recovery Service ("DRS") feature for hard drive failure, viruses, software issues, and other problems that can cause data loss.
(1)How to claim file
Call Seagate service center 1-800-261-9859 or submit form on http://serviceplans.seagate.com/partner/contact.
(2)Send your device to Seagate Recovery Services
Once your claim is submitted, you will be emailed a shipping label. Please print the label and use it to send your device to Seagate Recovery Services.
(3) Receive Case Status Updates
While Seagate Recovery Services works on your case, you will be sent regular email status updates. You can also sign up to receive the status updates via SMS texts or log in our online case tracker at Seagate.com/srstracker